Refund & Returns Policy
We want you to be completely satisfied with your purchase from Garto Globals. Please read our returns and refund policy carefully.
Eligibility for Returns
- Items must be unused, in original packaging, and in the same condition as received.
- Returns must be initiated within 7 days of delivery.
- Perishable or opened food items may not be eligible for return for hygiene reasons, unless defective or damaged.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or full refund.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.
How to Initiate a Return
Email us at gartoglobals@gmail.com with your order number and reason for return. Our team will guide you through the process.
Last updated: October 2026